News 06.05.2008 - ITO


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06.05.2008

ITO participation on ITIL-Forum 2008
			The leading user forum for all IT managers and senior staff opened its doors in Wiesbaden this year under the motto "Repositioning and Value Orientation through the IT Service Lifecycle and ITIL V3".

As ITIL established itself long ago as the de facto standard for IT Service Management, this year the focus is mainly on the management of the service lifecycle and on the implementation of ITIL processes. ITIL V3 strengthens the relationship of ITIL to IT strategy and business strategy and focuses for the first time on the entire lifecycle of IT services.
ITO successfully participated at this event with an exhibition booth. Furthermore Alexandru Schäfer-Girleanu, Senior Consultant IT Service Management at Siemens IT Operations, reported on the first day of the forum on: The challenges of changing from ITIL v2 to ITIL v3, Business Service Management and Continual Service Management as a link between business processes and IT services, and Experiences and success factors of ITIL at Siemens AG.

alexandru.schaefer-girleanu@siemens.com

07/16/2008

@ctiveFRIEND Version 5.01

07/07/2008

MONA REAL -
the new Monitoring Application, Reporting und Alarming-Portal

07/01/2008

The new @ctiveFRIEND Forum

06/18/2008

ProcessLab Conference

06/10/2008

@ctiveFRIEND User Conference 2008

05/06/2008

ITO participated on ITIL-Forum 2008

ITO participation on ITIL-Forum 2008